Knowing what to prepare before landing makes an airport pickup easier to understand and confirm.
Start with your arrival information
Provide the arrival date, airline, flight number, scheduled landing time and terminal if known. Add the destination address, passenger count, luggage and any child-seat, stroller or accessibility requirements.
From enquiry to confirmed pickup
1. Submit the journey
Send the flight and destination details you know. If the terminal or hotel is not final, explain what remains provisional.
2. Review the quotation
Check the route, proposed capacity, quoted amount and any unresolved conditions. Ask how delays, waiting, contact and additional stops are treated.
3. Confirm the meeting instructions
The final information should explain the agreed location, how to identify the driver or representative and what contact method to use if you cannot find the meeting point.
4. Follow the agreed arrival procedure
After immigration, baggage collection and customs, proceed according to the instructions. If the flight, terminal, destination or passenger details change, contact the service through the agreed channel.
If your plans change
Send updated details as soon as possible. A revised flight time does not automatically adjust a pickup, and a new destination or additional stop may require a new assessment and quotation.
Before you travel, confirm that you have
- The confirmed date, flight and destination
- The agreed meeting location
- A working contact method
- Instructions for a flight change or missed meeting
- The agreed price and important conditions
- Cancellation or amendment terms supplied with the quote
Frequently asked questions
What does meet and greet mean?
It can describe different arrangements, from an agreed public meeting location to an in-terminal greeting. The exact method must be stated in the confirmed instructions.
Does the service track delayed flights?
Do not assume automatic monitoring. Provide the flight number and confirm how a schedule change should be reported and handled.
What if I cannot find the driver?
Use the contact method supplied with the confirmed arrangement before moving to another terminal or pickup area.
Are waiting and airport fees included?
Request a written explanation of what the quotation includes. No general waiting or airport-fee policy is published while operating terms remain under review.
Request an Incheon Airport pickup quote
Share the flight, date, destination, passengers and luggage. The meeting method will be explained if the journey can be confirmed.